[Resolved]  HDFC Bank — payzapp not refunding money after failed transaction

Transaction of rs. 1336.68/- to bookmyshow on 13 mar 2019 from payzapp app. But transaction failed. Same day informed to payzapp customer care and they said, transaction failed and money reverted to payzapp in 5 days. But not happened. So regularly i called and every time they informed me that it will take another 5 days. After 12 days they told me that transaction was success. And provided a transaction number and asked me to call beneficiary bank. I called and beneficiary bank person told me that there was no transaction was happened with below transaction

74799209072002643230192

I am really shocked and i send beneficiary account statement also.