[Resolved]  HDFC Bank — payzapp transfer not credited and refund also not received

Address:East Godavari, Andhra Pradesh

Dear sir, iam nagaraju my payzapp account id;[protected] on sep 9th i transfor 5000rs to my icici bank account but amont not credited to account and that day shows status failed very next day transaction status changed to success. But till now amount not credited.in notifications till showing transaction pending and if you payment not recevied with debited amount refund received in 5 days. I waited for 6days till now there is no any information. Txn id;[protected]on45tj7. Here iam updating 3 notifications for 1 txn. Please kindly do the needfull and as early as possible give refund. Thankyou sir.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Oct 20, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
HDFC Bank Customer Care's response
"Dear Customer,

This isn't the kind of experience we want our customers to have so please provide us your registered contact details & issue details on the below Link: http://bit.ly/2aJ9wGW. So that we can assist you better.

-Bejoy
HDFC Bank Customer Assistance"
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information