HDFC Bank — PERSONAL LOAN ACCOUNT NO[protected]

Address:

Kolkata, West Bengal

Dear Sir/Madam, I here by inform you that my loan application has accepted on 20.05.15 against my loan application no 32974271. Next after verification & continuous follow up i got loan approval SMS on 03.06.15. Also your senior executive informed to me that 1 lac 5 thousand has approved & my rate of interest is 14%, EMI should pay Rs3589/- for 3 years . I want to take this amount for BT purpose due to of my existing loan running at FULLERTON INDIA of Rs.1 lac 11 thousand and every moth i am paying Rs.4461/- as 4 years EMI (15 EMI paid ) . As per your executives advice i had submitted 8 nos blank cheque & fill up your bank form, completed others formalities on 15.06.15 and given declaration at your kolkata main branch on 20.06.15. yesterday (25.06.15) evening your executive confirmed to me that today(26.06.15) i will get the DD. But very sorry to say that when today i have called to your executive then he replied that my amount not disburse due to some reason. Already i had informed to Fullerton india that i will close my loan account and therefore generated closing requested call no. So now my question is why harass to customer and lose their time and patience ? how we belief HDFC bank ? As a prospective customer i am very unhappy . I hope you will initiative about the issue and short out the case. Also i hope you will give feed back to me against my complain through mention mail id. With Regards, Mithun Naskar [protected]