[Resolved] HDFC Bank — Personal Loan account Number:[protected] Issue in ECS | |||
Dear Sir/Madam I am having a personal loan with HDFC Loan Account number: 42690256 with an option ECS (Kotak Bank). This is just a month old loan. Due to my personal reason I closed my Kotak bank account. I went to HDFC bank Indira Nagar CMH road branch today and formally informed that I closed my account with Kotak and I requested for ECS change to a different bank. HDFC executive told me that they cant change that before 6 months. I told them I will pay in person for the next 5 months. Now I have been told that I will be charged for each ECS bounce (every month). I couldn't understand that I am clearly informing HDFC that my bank account is not available for ECS well in advance. But still HDFC will go and hit Kotak account every month and will charge me for that. I am requesting your action on this, I am ready to pay my EMI inn person every month and I will not pay any penalty for my ECS return. Finally I am thinking to go for myself into defaulter list by not paying the loan. Was this information helpful? | |||
Jan 15, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 06, 2016 HDFC Bank Customer Care's response Dear Customer, We note that our Senior Management Team has already responded to you on December 01, 2016 vide email Interaction ID:[protected]. We request you to please check for our email. In case of any further clarification, please feel free to reply back on email. - Bejoy HDFC Bank Customer Assistance | |||
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