[Resolved] HDFC Bank — Personal loan | |||
I am salary account holder in hdfc bank for past 2 years. According to the statement said by bank officials, i am eligible for a loan amount of rs.1.5l. And i have applied for the same before 3 weeks. After 3 weeks my request has been rejected due to a simple reason that i have not taken any loans earlier which is unacceptable. Though i have clear records for processing the loan, the bank did not process it. I did not receive any proper communication as well. The most annoying behavior was that i was informed about this terms and condition only at the last minute after all verification processes has been done, though there is a provision for bank to predict it earlier with the help of my cibil score. There are no exclusive benefits for salary account holders. Very poor service. My kind advice for those who wish to transact with hdfc bank - please do not have any relationship with hdfc bank. One of the poor services i have ever seen. Greatly disappointed. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||
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Kindly mail us at [protected]@hdfcbank.com with loan application number, issue in details and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.
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