[Resolved]  HDFC Bank — Personal loan

Address:

600083

This is to inform all the indian citizens, that hdfc bank harassed by calling our land line no 5 times and to brothers mobile phone around 35 times in just one day.

My brother had taken a personal loan and there was delay in repaying it. Inspite of repeated assurances that the loan will be repaid on 1st june (Today is 29th may), the cc loan dept kept calling and disturbing our parents who are 75 yrs old.

When contacted customer care requesting them not to harass either the my brother or my parents they responded back in negative to the request made. The way the customer is being treated is very pathetic. Not sure who trained the cc loan recovery team to use filthy languages against the customers.

I have requested my brother to completely settle the loan on jun 1st and close all the savings bank acc and to surrender the credit cards that was issued by the hdfc bank. Hope the bank understands that customer is the king in any business.

I request all the customers to give a thought whether to continue business with hdfc bank or to teach them a lesson in the same way we did. Hope you will make a right decision!