[Resolved]  HDFC Bank — personal loan disbursement amount

Address:

Beside Virinchi Hospital, 500034

In september i got top up for my pl, total amount was 30l. They have provided 4 checks which are related to my credit card jumbo loan as balance transfer amount to close them. Due to delay in the loan amount disbursement the outstanding amount and the check dd amount was not matching, srikanth ([protected]) is sales manager at banjara hills road no 1 who processed loan. He told to pay total outstanding amount (1.8 lakhs), i paid and provided the 4 checks and payment statement copy to him, till now there was no response to my calls even raised complaint on oct 3rd they says we cant help much it will take 5 working days to get your complaint addressed. I tried reaching his manager but no luck, they are not fit for this postilion, they are not able to help customers when we are in need of money. Always bank is getting befitted not customer. I would like to raise this complaint and escalated to higher management so that my request will get addressed and resolved at the earliest. Kindly do the needful help.
Customer id: 31992292
Pl account number: 93079903
Pl amount : 30 l (60 months)
Complain number : 10363180