[Resolved] HDFC Bank — poor service existence by brand

ram1946

from Mumbai, Maharashtra

Website:

hdfcbak.com

My customer id is 15009. A request for free atm card has been given to the chembur ca road branch on 16th nov 2018. So far nothing has happened. Any bak in the country issues such card within 3-5 days but this bank has been sleeping over it. No feed back or response on the same. The bank service is poor in the recent past and is carried over by brand name with gods blessing. Copy of acknowledgement from the bank attached.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Dec 5, 2018

Complaint marked as Resolved

The bank talked to me informing no free card is available as originally suggested by the Bank at time of application request. Hence not going for the ATM Card. I thank the consumer form for getting a resolution.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

HDFC Bank Customer Care's response Dear Customer,

We understand that our branch official Ms. Mary Biju has contacted you and addressed your query. Do let us know in case of any pending issue.

-Zubin
HDFC Bank Customer Assistance

Dec 04, 2018

Updated by ram1946 yes i received a call. Thanks for the consumer support