[Resolved] HDFC Bank — poor service of credit card application status | |||
Dear sir, After requesting by hdfc personnel of govind nagar branch, kanpur. I was applied for a credit card with authenticated documents given to representative. After regular call at this mobile numbers [protected] with mr. Mohsin who is credit card incharge sitting at lucknow but seeing irresponsible person because most of the time he keep his mobile out of range or off. No. Of times i called to another lucknow no.[protected] and [protected] but they are not able to tell us about the status. No. Of mails i have send but still unable to get status of my credit card application no. Cc38706819 was applied on 05/09/2018. Feel regret to complain. While i am hdfc home loan customer. Was this information helpful? | |||
Nov 5, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 05, 2018 HDFC Bank Customer Care's response Dear Customer, We have noted the concerns expressed in your mail. In this regard, we are unable to trace your recent application records with the details provided in your post. Having said this, we request you to provide the following details to the [protected]@hdfcbank.com e-mail id to enable us to do the needful. 1. Name as mentioned in the application form 2. Date on which the application was submitted 3. Place where the application was submitted 4. E-mail address & City of residence 5. Name and contact details of the executive who collected the application. -Manoj HDFC Bank Customer Assistance | |||
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I have not given any mandate. Please resolve the issue. Screen shot of the sms is attached herewith.