HDFC Bank — Providing wrong information for making investment

Address:

Mumbai City, Maharashtra

Hi Sir, My name is Jitesh Patel I have been called by your representative to purchased a policy from your Staff executive named PRACHEI AND ATHARVA who provided the details of the Policy, which they termed as Loan against policy. Sir I have paid 50000 as a premium amount for this policy as the Staff executive said they would provide loan 10 times the amount invested. Sir the amount was paid on 28th of November and it was said that within 10 days I would get all the policy papers plus within 1 week loan papers would be provided the same and max 45 days would take to reimburse the loan amount. Sir but when contacted to the executive after stipulated time no proper answer were provided and they just keep changing the date for which should would receive loan paper but yet haven't received anything. Sir the investment was done totally on the basis of loan amount as it would help to get out of the present debt situation but there hasn't change anything as people from your company are totally ignoring and are not helping which was till certain stage OK but now the financial adviser whose name is Prachei when contacted shouts on me as if I'm begging for something for which I have not paid. Sir taking all this into consideration I have suggested your executive that please do not provide the loan amount as it is getting delayed day by day but request you to please help me with the premium paid amount as it is totally out of interest now. Sir I request you please help in getting my premium amount back... as when I contacted Hdfc customer care no# to cancel the insurance they have said that the stipulated time for cancellation was 15 days which has been over. But it was informed from your executive itself that stipulated period to cancel the policy was 6 months. The reason for such delay was just the trust factor which I had on your people and HDFC life insurance but it didn't work well again for me. Sir request you please help in getting my premium amount back as it will help to improve my financial crisis. Please find the policy details below for your help. Policy number 17247740 Client ID: 73329882 Name: Jitesh Chandrakant Patel Nominee Name: Jagruti Patel Premium paid: 50000 Contact no: [protected] Financial consultant name: Pradnya Financial Cosultant code:00547283 Business Development Managers name: Jayesh