[Resolved]  HDFC Bank — Put me in defaulter list

Address:Surat, Gujarat, 395007

Around 4 years ago i was late with the payment and i got charged with around 500rs. when i called the call center then he told me that company will reimburse my charges, which didn't happen and i stopped using the card. last year i applied for credit card at standard charted bank, my application was rejected because i was defaulted in hdfc card payment. i contacted hdfc bank and paid the full amount which was now 5000rs. i didn't settle but paid the full amount due. hdfc bank gave me no due certificate and told me that my cibil will be cleared within 3 months. its now 7 months so i applied for a card and got rejected again because i was still in the defaulter list in hdfc bank.
i also applied for a card in hdfc bank just to see if they actually have cleared my account and they also rejected which proves i am still at the defaulter list in the bank.
then i contacted the bank and told them whole story and they told me that they will issue the card but today i got the mail that they can't issue because my cibil is not up to the mark.
how the hell my cibil will be cleared as you have ruined it. i don't care about the hdfc bank credit card all i want them to clear my credit history.
i don't know what to do as i already have paid full amount what else i can do.
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Mar 16, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Feb 06, 2017
Updated by ankit0911
my complaint if with the bank is [protected]
Feb 06, 2017
Updated by ankit0911
this is the mail i got from hdfc bank after clearing my account

Subject: No Dues Confirmation Letter for HDFC Bank Credit Card Number 461786XXXXXX9093
June 25, 2016

This is with reference to your subject HDFC Bank credit card account.
We confirm that there are no dues outstanding on your credit card account. Please be informed that the status of
your credit card account shall be updated in the CIBIL database as per the laid down guidelines in this regards.
We further confirm that the above card account stands invalidated from further usage.
In case you still have a query, please feel free to visit our Bank website (www.hdfcbank.com) under customer
centre, were you can reach us for any query/complaint on the link provided.
Assuring you of our best attention at all times.
Reference Number: NDC[protected]
Verified Support
Feb 13, 2017
HDFC Bank Customer Care's response
Dear Customer,

We have responded to your e-mail with reference number[protected] on February 10, 2017.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Salary credit amount & amount shows in statement is different. 500 amount difference is there.

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