HDFC Bank — Putting Money on hold without notifying!!!

Address:

New Delhi, Delhi

Hi I am Surjodoy Ghosh HDFC Bank Account Holder since 2001. In fact it seems from the behaviour of HDFC Bank in the recent past that opening this account with them has been one of my life's biggest mistakes. My friends who had gone with SBI and ICICI Banks are very happy and they never had to face the kind of problems I had to with HDFC. The services were much better till about[protected] but since then there has been something seriously wrong with them. I have transacted on several occasions with HDFC in terms of having their credit card, I had 3 to 4 loans going on with them which I paid off... every single bit of the money owed in the last 13 years. Now all of a sudden they put about 5, 400 on hold and I had no information (surprising since they have my number, address and email too). When I called to find out, I was told that they had several late fees pending on my last loan account which I had paid off in 2010. I asked why wasn't I consulted with reasonable efforts to recover any outstanding, I was told they did try but could not get to me. I later found out that all this while these guys were using obsolete information from the beginning of the loan from 2007. Since then I have changed addresses and cities so of course my numbers have changed as well. Now they can access my bank account which is the current and active relationship to hold my money but they somehow didn't bother to contact me on the information stored against the active account. This is alarming for all o[censored]s when Banks start to behave such irresponsibly and with such little value for customers. It seems they think that you can do anything with a poor man's account basis some legal norms. They fail to understand their social responsibilities towards the customers they work with. This is pure extortion. I seriously advise every reader that don't go for HDFC Bank for anything or else just in case something goes wrong like you running into some temporary financial trouble, they will take no time to turn into an extortionist. My customer id is 1764865 and I am closing all relationships going forward and moving my salary account to ICICI who have a more human behaviour.