Show menu
FAQ FAQ Categories Categories Sign in Sign in

[Resolved]  HDFC Bank — received sms with mandate reference number..

Hi there,

I received an sms yesterday and i dont know what it is talking about.

"dear customer mandate reference no: hdfd[protected] issued to hdfcltd with value of rs. 20000 and frequency mnth is received today for processing incase of any issue please get in touch with your branch"

God knows what the msg is about.

What is mandate reference number?
Was this information helpful?
Yes (0)
Apr 5, 2018
Complaint marked as Resolved 
Mar 05, 2018

Complaint Status

HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 05, 2018
HDFC Bank Customer Care's response
Dear Customer,

Please note that if you have given for ECS/ACH mandate to HDFC Limited for payment of an amount of monthly basis, this SMs is sent for your confirmation and authentication. For further clarification, you may contact your branch.

HDFC Bank Customer Assistance
Complaint comments  1 CommentShareTweet


I really don't know when i missed my food card. I think its been 1 month. My food card number is [protected] and i was having 1500 rs in my card.
i want it to credited in my account and block my food card to apply for new one.
Kindly help me out with this.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    HDFC Bank
    Customer Care Service
    Customer satisfaction rating
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View Full Information