[Resolved] HDFC Bank — Received wrong credit card

Subhrakanta Thamb

from Bhubaneshwar, Odisha

Address:

Khordha, Odisha, 751024

I have applied for money back credit card through hdfc bank agent bhubaneswar near to big bazzar petrol pump. Verification was done properly. Reveived the verification call from kolkata hdfc head office on jul15 2016. After 1 week i received the kit. But found the card was not money back credoit card... It was diner club international rewardz credit card.

Please look into the issue.

Credit card application ref no - [protected]e8
Name subhrakanta thamb
Oficial address of receved the card: tcs bhubaneswar, chandaka real estate, patia.

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Dec 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 26, 2018

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number, and e-mail id, to enable us to resolve the issue. You may send the details to [protected]@hdfcbank.com. Thank you.

-Anay
HDFC Bank Customer Assistance

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Comments

rjsharma111

from Pune, Maharashtra

I received Wrong Credit Card. Applied for Regalia First but I received Jet privilege card.
I have no use of this. How can I get the replacement.

HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Subhrakanta,

Kindly mail us at [protected]@hdfcbank.com with credit card number, issue in detail and registered contact number mentioning reference Id TTU[protected] in the subject line. The concerned department will look into your issue.

-Natasha
HDFC Bank Customer Assistance

Ajithkumar JM

from Chennai, Tamil Nadu

@rjsharma111 I received the same but i applied for moneyback.