[Resolved]  HDFC Bank — Recharge not credited to my wallet(struggling for my hard earn money from last three months.)

Hi Team,
On nov 28th I recharge my HDFC Fastag with rupees 9979 through BHIM app(BHARAT BILLPAY) but the amount is not credited to my wallet till date.

More then 50 times i have called you and raised 6 ticket for same but no response from your side and i am struggling for my money
below is tickets detail with date:

TICKET NUMBER DATE
1 'HBL=[protected]' 24th dec 2020
2 'HBL=[protected]' 29th dec 2020
3 'HBL=[protected]' 20th jan 2021
4 'HBL=[protected]' 31th jan 2021
5 'HBL=[protected]' 1st feb 2021
6 'HBL=[protected]' 2nd feb 2021

it's been more than two month you are not responding to my concern and i am struggling for my money
Below is my detail. Please Help me with the same.

HDFC Wallet Id = [protected]
HDFCCustomer Id =[protected]
Amount = 9979
BHIM TXN date= 28th nov 2020
mode of txn = BHIM app(BHARAT BILLPAY)
BHIM TXN id=[protected]
mobile number = [protected]
vehicle number = HP885909
email = [protected]@gmail.com
+2 photos
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Jun 14, 2023
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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