[Resolved]  HDFC Bank — refno. hfr392088. fastag not received.

Address:560029

Dear hdfc team,

I have applied fastag on nov 18, and as per your email, i should receive fastag with in a week, and your representative will contact me, however, no one from your side contacted me, and also, i received email from bank as tag issued, but no other information, and i haven't received it.

Also, the call center number never connects, it is really poor service. I am associated with hdfc from more 10 years, and i had never expected this kind very extremely poor service from hdfc.
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Dec 28, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

After submission of your application, you will receive your Tag within 7 working days.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi,

Recently, i lost my HDFC food card. I have blocked it and applied for new one.

Please let me know what is the procedure to transfer the balance from old card to new card.
To reset the ipin pin there are two ways
1) using mobile number and debit card which i am not able to use because it says can't regenerate pin using debit card
2) by mobile and email which again is not working because i am getting the otp on mobile number but not on email
what to do?? help me resolve this issue

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