HDFC Bank — refund amount

Address:New Delhi, Delhi, 110017
Website:HDFC bank and grofers

I did a Transaction of Rs. 1786 on Grofers. The amount was debited twice on October 31 at 11.34 and 11.36 pm at grocers.co. But the Grofers website said the order was failed. Upon calling Grofers customer care they denied the receipt of any amount. Refund was not done by HDFC. Tried to call HDFC Customer care repeatedly but couldn't connect even once.
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