HDFC Bank — refund amount from irctc not received in bank a/c linked with payzapp

Address:

500040

Dear team,

I tried to book a ticket on 07-jan-19 through bharatqr scan & pay (In payzapp) but booking failed twice and amount of rs. 2097 was deducted from bank twice and the ticket got successfully booked in third attempt.

I raised complaint with [protected]@irctc.co.in regarding the same and they have refunded the amount on 09-jan-2019 via below mention transaction ids:

Transaction id: [protected]

S. No :1
Rfnd amt :2050.98
Status :refunded
Bank name :bharat qr (Powered by atom)
Settlementid :[protected]
Actual refund date :09-jan-2019
Remarks :success
Rfnd type :full refund
Bank rfnd txn id :74506219009000006231816

Transaction id: [protected]

S. No :2
Rfnd amt :2050.98
Status :refunded
Bank name :bharat qr (Powered by atom)
Settlementid :[protected]
Actual refund date :09-jan-2019
Remarks :success
Rfnd type :full refund
Bank rfnd txn id :74506219009000006233358