HDFC Bank — Refund initiated by amazon but not credited yet

My name is Khalid Sayyad and I had ordered a product of RS 1198.0 A & Y High Speed PVC Glass Exaust Fan for Kitchen/Bathroom (Blade Size 150 MM/6 Inches), White in Amazon on 29-Jan-202 & I returned this order due to personal reason. And on Feb 4, 2021 amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number 74332741036103505085012 and told me to fill charge dispute form but HDFC Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
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