Hdfc Bank — refund my one assist mfee

 
2 Reviews
SH 26 7/8 shastri nagar ghaziabad, Ghaziabad, Ghaziabad District, Uttar Pradesh, India
 sumit_420140 on May 22, 2019
I'm using hdfc credit card. I was going through credit card transaction and found that deducted the amount of 1899 from my credit card without my permission on 18 th may 2019.

I never excepted this from hdfc bank. First of all i was forced for this subscription on personal loan, now this is again another pain top of it.

Kindly cancel this plan and request you to refund the amount of rs 1899. Pleases deactivate one assist membership & refund me all the deducted amount. This is unacceptable that you deduct amount on name of one assist mfee without customer's info.

Kindly, refund my amount.

Thanks,
Sumit singh

Mobile no: [protected]
Credit card ending no: 1062
Customer id:73303937
Deducted date 22/05/2019

Complaint Status


[May 22, 2019] HDFC Bank customer support has been notified about the posted complaint.
Updated by sumit_420140, May 22, 2019
please resolve this issue as i have no money to pay this amount
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Sumit,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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    Hdfc Bank - refund my one assist mfee