[Resolved] HDFC Bank — Refund of amount

anubhav6123

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560043
Website:	www.hdfcbank.com

I have made transaction on flipkart using my hdfc bank credit card but i have cancelled my transaction. I have not received the refund yet. I have made transaction of 4244 using my credit card and i have received only 649 rupees. I still have to receive 3595 rupees. I have contacted hdfc bank multiple times and more than 1500 balance from my mobile has gone. They are saying that there are no transaction from the merchant and they don't have any details regarding that. Also the amount for that transaction which was debited from my account is not reflecting on my statement. My available credit was deducted at the same time but i never received the balance. And when i raised the complain to grivances and nodal officer, they have again debited 2000 rupees and there is no record in the statement that why it has been debited. Pleaae contact my at [protected]

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Dec 19, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2016

HDFC Bank Customer Care's response Dear Mr.Anubhav,

We are fully sensitized to your query raised with regard to transaction on your credit card and you may look forward to receive a response to your e-mail id in 4 working days.

We request you to bear with us in the interim. For any further clarifications, The reference number for this interaction is [protected].

-Natasha
HDFC Bank Customer Assistance