[Resolved]  HDFC Bank — refund of home loan processing fee.

Address:Nashik, Maharashtra, 422011

I have paid rupees 8900 for my home loan file number[protected], due to some personal crisis i had to cancel my plan to buy any property, i have been told by the sales representative from hdfc ltd that my processing fee will be refunded in case i cancel my plan to buy the property, when i visited hdfc house nashik they took my application agreed and promised to refund 6100/- they even told me to write down my account number in the application so that money can be transferred in my account directly, it confirms that they were about to refund but as of now i have not received any money neither my file has been returned. I will move to consumer court if my money is not refunded. You shouldn't be cheating the customers hard earned money, i even agreed to leave rupees 2800 which might be the expenses for civil check and other bank expenses.

Animesh dubey
[protected]
[protected]@gmail.com
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Nov 18, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
HDFC Bank Customer Care's response
Dear Customer,

HDFC Ltd sanctions/disburses Home Loans. Please email [protected]@hdfc.com & they'll resolve your query at the earliest.

-Anay
HDFC Bank Customer Assistance
Verified Support
Oct 16, 2018
HDFC Bank Customer Care's response
Dear Animesh,

Thank you for writing to us with your feedback. It remains our priority to redress your concerns. We would request you to post the details of your concern at http://bit.ly/1GG54RP to help us address the same effectively.

Regards,
Team HDFC Home Loans
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