[Resolved]  HDFC Bank — refund of money, transaction failed

I was making an online payment for a travel website-easemytrip. Money got deducted and the transaction failed. Please refund the money back to my account. Transaction id[protected].

I was trying to book a flight from the website-ease my trip. The amount of 2823 has been deducted from my account and i got transaction failed error citing reasons that the bank failed to authorize.
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Mar 12, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Customer,
We are sorry for the inconvenience caused.
Please WhatsApp us on [protected] with your booking details so that we can assist you better on the same.

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