HDFC Bank — refund of rs.1399.00 into my credit card account

Address:500023
Website:OneAssist company

To
Team incharge of consumer complaints,

Despite several requests made to oneassist company regarding refund of rs.1399.00 duly cancelling the membership but so far these people have not cancelled my one-assist membership, it shows that their intention is to loot the innocent people like me. But i won't keep quiet i will use electronic media and consumer forums to bring the fraudulent intentions of oneassist company. If my one assist membership is not cancelled by 28th of march 2018. I would be constrained to file a suite against the said one assist company for torturing and emotionally blackmailing me and pressurising me to "keep the membership or else face the consequences", this is the phrase quoted by one assist company representative on phone.

Hence, i request the concerned to act right now and see that my membership is cancelled immediately and the debited amount of rs.1399.00 is refunded into my credit card account ending 6878 and settle the long pending issue with you.

Note: the same email has been sent to hdfc bank, one assist company, consumer complaints forum and electronic media for taking necessary action in this regard.

Hope my request will be given due consideration.

I will be anxiously waiting for your reply.

Thanks.
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Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1014/- from my credit card number . I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.3887.96/
I am not receiving OTP for any kind of transaction like payment, beneficiary add etc. Its been more than 2 weeks I am not able to do any transaction using my card. Please get it resolved asap
Dear Minhaj,

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Brij

Team OneAssist.

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