[Resolved]  HDFC Bank — refund related query

Hi team,

I have paid 20101.00 rupees for a flipkart product from my creditcard. And the amount is deducted from my account. Due covid-19 issue flipkart not able to reach here so that i cancelled the order.. And get a message from flipkart team "the refund of rs 20101.0 for your order has been completed by the seller and should have been credited to your account by 31 march 2020. The reference number for this refund is 024906. But on 04/04/2020 (Today) its not refunded to my account.. Please make it fast

Please kindly check my transactions and refund my amount 20101.00 rupees which is deducted from my account.

Please check the reference number : 024906
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May 14, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

We wish to confirm that, Rs.20101 has been refunded by the merchant on April 04, 2020 and the corresponding EMI has been closed.

-Zubin
HDFC Bank Customer Assistance
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Comments

Please eneble customer id for net banking as i have alraedy registered for net banking

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