[Resolved]  HDFC Bank — Refund request/authorization to fake site

Address:Mumbai City, Maharashtra

TODAY UNEXPECTEDLY 1730 AMOUNT HAS BEEN PAID TO savethedeals.in SITE.I AM NOT VERY SURE OF THIS SITE AND WANT MY MONEY BACK AND DONT EVEN KNOW WHY THIS AMOUNT WAS DEDUCTED. TRANSACTION REFERENCE NO:340437 ACCOUNT NO:[protected] BANK:HDFC BANK DESCRIPTION OF TRANSACTION:POS [protected] EVIANO DIGITAL POS DEBIT PLEASE REFUND MY MONEY AS SOON AS POSSIBLE kindly revert back my amount. YOU HAVE NOT MENTIONED ANYWHERE THAT AN AMOUNT OF Rs.1730 will be deducted immediately .Kindly Refund My account. In HDFC bank payment gateway, no OTP or 3D secure PIN was asked.Why this happened for this transaction only usually we get atleast OTP. Also on payment gateway it dint mention 1730 amount would be deducted from my account. Please revert my amount.This is not fair. Its was clearly mentioned that 50 rs will deducted but how come 1730 is deducted from my account. This is not fair plzzz refund this amount as soon as possible. As far as i Know OTP, 3D secure PIN, Debit Card no should be asked for payment before paying to any third party site. This is as per RBI guidelines then why for this transaction none of these were asked.After entering the card details .Amount was deducted from the account and even the amount was not shown before deducting only after the amount got deducted i came to know that 1730 is deducted.Plzz help me to resolve this as soon as possible regards, harish babu [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Harish,

Kindly write to [protected]@hdfcbank.com with your account and contact details, issue details and ref id TTU[protected]. Will look into it and get back to you.

- Anay.
HDFC Bank customer assistance

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