HDFC Bank — Regarding Credit card Payment

Address:Bangalore, Karnataka

Hi, I am Randhir Bhagat. This complaint is regarding my payment. In my May Bill(bill generate date is 11th, 2015) Total Dues balance was 561.80, and i had made payment on 13th may 2015 by Internet banking(Payment status INTER-BRN CASH CHG INCL ST & EC 060515) of this bill but in my Jun bill its not updated In my Jun bill opening Balance is 561.80 . so please check & update my credit card balance . I had send couple of mail to the team but they are not responding. Please find the reference number for the mail: [protected]. Please revert back on my cell or on mail [protected]@gmail.com HDFC team is providing worst service to the customer.
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Dear Randhir,

Request you to write at [protected]@hdfcbank.com along with card details, reference number, concern and contact details. Kindly mention the ref ID- TTU250615-0 in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance
Dear Randhir,

Please ignore the ref ID- TTU250615-0. Please put the ref ID as TTU[protected].

-Anay
HDFC Bank Customer Assistance

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