[Resolved]  HDFC Bank — regarding my credit card blocked and it high payment

Address:122103
Website:www.creditmantri.com

I am a soldier in paramiltary force when i in posted in delhi
I devesh kumar apply for hdfc credit card (Dinner club international, rewardz last four digit 1051) in year june 2017, and then is done
When i apply this through a agent he told me its free and no any annual charges. Then i am no need to use this credit card, but after a year in september 2018 i need this credit card to use when i want to use it then it shows any payment error
And when i contact to hdfc help line then computer need to enter credit card no. But when i enter its detail it speak card detail is false and he speak to go hdfc collection center. I search online no any collection center. And i also go to many bank of hdfc bank his managers told me no any complaint or work done here. Credit card is run by a private company the he can not help me.
Then a friend told me for a website which solution to your card that is credit mantri https://www.creditmantri.com
I go to this site then i check my credit score in this site it show me i have 11 delay payment of this hdfc card then here a click button for fix this in rs. 997
Then i just want to fix this problem for make my credit score better
Then i pay this payment of rs. 997 on 25 october 2018
Then after a call incoming to me by this site credit mantri he says me his department fix this issue in next 7 days he told me to wait these days.
But on 29th of october 2018 when i saw again in credit mantri account it says me to again pay to rs. 3828 to fix this problem this is the value for hdfc card late paymment.
Please help me to fix this issue
Bank cheating and this decrease my credit score
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Dec 2, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience. Please share the last four digits of your credit card number, registered mobile number, and e-mail id, to enable us to resolve the issue. You may send the details to [protected]@hdfcbank.com.

-Anay
HDFC Bank Customer Assistance
Dec 06, 2018
Updated by djdeveshjyoti
DEAR SIR/MADAM,

MY LAST DIGIT OF CARD 1051 WITH MY NAME DEVESH KUMAR
PLEASE SHARE ANY CUSTOMER CARE NO. WHICH HAVE NO NEED CREDIT CARD NO. TO CONTACT OF HDFC CREDIT CARD CUSTOMER CARE.
Jan 29, 2019
Updated by djdeveshjyoti
NO ANY SOLUTION UP TO TILL DATE
AGAIN CHEAT BY HDFC BANK
ONLY IT SHOWS RESOLVED PROBLEM BUT THIS IS NOT DONE
SHAME ON HDFC BANK
Complaint comments 

Comments

Kit for slary account is not avaliable in any branch if amritsar.
Kindly do check and make this avaliable asap.
and coustmer treatment is not good.
they even dont listen you.
kindly check this as well.
HDFC Credit card I called customer care to Close my Credit Card. They told Submit Your Credit Card Closer form to HDFC Drop box. I submitted 10 days Back still I didn't Receive Any SMS or Mail And no Action Taken on This Case. Please close My HDFC Credit Card.

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