[Resolved]  HDFC Bank — regarding service issue and behaviour of staff mr abhishek sahni, popsted at hdfc branch rajpur road, dehradun

Address:

Dehradun, Uttarakhand, 248001

Sir.
I met mr abhishek sahni, at hdfc bank rajpur road branch dehardun during last month. Some times in last week of september.
On his advice as he told me that i should have not invested in multicap funds in reliance folio no.[protected]. It is better to get out of it and invest else were as after investing rs 40000/- i have get a growth of only rs13700/- only. On excepting his advice, i requested him to get the funds redeemed. He immediately wrote and application and asked me to sign, which i did.
I told him will there be any problem let me know, to that he said its his responsibility now.
On 16/10/2018 i checked my account money was not redeemed. I went to the branch met mr. Gurmeet singh, he told me that he will check the status and let me know, however in front of him i again called mr abhishek he did not pick my call.
I met the manager of hdfc bank, rajpur road and infront of him i again called mr abhishek he did not pick up my call, hence, the bm told me that i should lodge a complaint and asked mr gurmeet to find out the reason and revert back to me by evening. Mr gurmeet promised me to revert back to me but he did not revert back by 6:30 pm.

However, at 6:35 pm, i called mr gurmeet he told me that sham abhi shuru nahi hui hai so i did not call you and reliance should have informed you by mail and and sms. To this i told him that they have not done the same, mr gurmeet tells me abhishek is not at fault because it is the responsibility of reliance and i am welcome to spread rumours about mr abhishek. I have this conversation saved with me. Can submit whenever required.

I bought the cap fund on suggestion of staff of hdfc.
I was suggested by mr abhishek (Hdfc staff) to withdraw the funds as the funds are not good and not yeilding me returns
Application was written by mr abhishek (Staff of hdfc), however signed by me.
Application was submitted by mr abhishek, (Staff of hdfc)
But followup is not responsibility of mr abhishek and according to mr gurmeet.
I request concerned officers to take action and revert with me.

Dr tuhin kumar
406-c hill view apartment sahastradhara road,
Dehradun