[Resolved] HDFC Bank — Rejection of loan

muzzaffar83

from Delhi, Delhi

Address:

110092

Hi my name is syed muzzaffar salman applied for personnal loan from hdfc bank. And when i called customer service people today dated 26.04.2017 said they dont see any information or verification has not been done as if yet. Then i got a call from hdfc bank loan dept. Saying basis of your cibil your loan got rejected and what she said my cibil is 691. I informed that cannot be true because i have copy of cibil which downloaded two days ago, which shows my
Cibil is 771. So that means hdfc bank is lying. Her name is sukhwinder from loan dept. Saying let me check and call you back. I said dont call me back because you guys have waisted my time as well and will not deal with hdfc bank any more because of this lousy service or pathetic service.

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May 28, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Apr 26, 2017

Updated by muzzaffar83 i have salaried account with hdfc bank from past 5 yrs.wasted my time and they dont have process how they follow it

Verified Support

Apr 27, 2017

HDFC Bank Customer Care's response "I request you to share your loan application details /customer Id and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance""
"