[Resolved]  HDFC Bank — related to reissue of fastag

Address:H. No 3, Sukhdev Nagar, Panipat-132103, Haryana, Panipat, Haryana, 132103

From last 15 days i m trying to get the reissue of fast tag but i m not getting the proper responce from the bank side. When we call on the customer care always there is new person - again tell him the complete detail then he replied that with in three working days you problem will be solve but not getting any solution.

Dear sir,

10 day before my car front glass broken. Now i replace new glass so that my fast tag also damaged. I immediately request on customer care for the new sticker and pay rs 100 also by transection. But till date we didnt receive the sticker.

I tried to call on customer care but not getting any response.

My customer id is ;[protected]
Wallet id :- [protected]
Vhickel no - hr 06 az 2759

The user reference number transection is[protected]
Rrn refrence number[protected]

Dated 30 jan 2020

Kindly deliver the new fast tag sticker on the following address as soon as possible:-

Sandeep kumar gupta
H. No -3, behind bus stand, sukhdev nagar, panipat-132103, haryana

Sandeep gupta

[protected]
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Mar 19, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2020
HDFC Bank Customer Care's response
Dear Customer,

For further assistance in this regard, you may write to the Fastag team at escalations.[protected]@1pay.in / fastag.[protected]@insolutionsglobal.com or call on[protected] or 1033.

-Zubin
HDFC Bank Customer Assistance
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