[Resolved] HDFC Bank — Release LIEN CR CARD | |
Have been using your credit and debit card for last 7 years. I met an accident and requested you guys to make the payment in small amount every month. I was making payment till month of october, sometime i paid 8 k and sometime it was 10 k. Then, there was month of june2021, i requested to wait for one month i will make the payment in the month of july2021. But i don’t understand how you guys work for your valued and loyal customer who keen to make the payment but you make it worst situation for them. No one called me or sent me an email and they used my debit card account lien my salaried account. I was about to make the payment but now i don’t money to eat. I am really not happy the way you treat your customers. If the lien was not removed from my account, i will not going to pay anything to the bank! I would appreciate and request you guys to remove lien from my bank account, so that i can make the payment of credit card and other bills. Here are the details:- Salaried account details [protected] Hdfc89276 Ashish Ajay Torne Credit card no:- [protected] Email : [protected]@gmail.com Regards, Ashish Torne Was this information helpful? | |
Sep 2, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 02, 2021 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Varun HDFC Bank Customer Assistance | |
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