[Resolved] HDFC Bank — requesting a copy of the noc and settlement closure letter and removal of my name from cibil

Siladitya1985

from Gurgaon, Haryana

Address:

560067

Hi team, i had an hdfc credit card ending with 4325. I have paid the outstanding amount. I have the transaction details of the payment and the payment also reflected in my savings account (Which is also hdfc) statement as well. I have closed the credit card long back after payment as well. But i have never received any closure details or noc for the credit card. Now my name appears in cibil as a defaulter. Please help to clear my name.

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Apr 2, 2018

Complaint marked as Resolved

HDFC have been helpful to sort out this issue on priority.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We are fully sensitized to the comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Manoj
HDFC Bank Customer Assistance

Mar 28, 2018

Updated by Siladitya1985 Thank you I will look forward for your response.

Apr 02, 2018

Updated by Siladitya1985 Thank you team, its much appreciated.