[Resolved] HDFC Bank — reversal amount not credited on current statement balance

Arshdeep singh Gill

from Amritsar, Punjab

Address:

Tarn Taran, Punjab, 143401

I have an active account with hdfc bank and a credit card maped on that account recently i had a transaction on amazon and it got cancelled by the amazon and i received an sms saying that your transaction for hdfc bank credit card ending 5938 rupees 20216 has been reversed / credited to your account but i haven't got it credited on my card amount it is not reflecting on my account please help my mobile[protected] registered with the credit card and[protected] registered with the bank thanks hope you will solve my problem soon

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Mar 10, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to [protected]@hdfcbank.com with your Account No./Customer ID registered contact info & query. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

Anay,
HDFC Customer Service Assistance.