[Resolved] HDFC Bank — Reversal of program management fee

basubendi

from Coimbatore, Tamil Nadu

Address:	Bangalore, Karnataka, 560040
Website:	www.hdfcbank.com

Hi

Hdfc is deducting program management fee without consent. This is the height of fleecing customers. Spoke to the mr. Shankar prasad the rm for my account. He said this is levied from 2016. When asked if it was informed. He agreed it was not informed but it is applied to all classic customer. I asked him to reverse the amount. He said he will do it. Now need to wait and follow up.
This happens only in india. The system is rotten. Hard earned money is taken out by these banks without knowledge of customers. Imagine the amount of money they collect this way every quater.
Its a shame for hdfc bank to do this.

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Dec 1, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2016

HDFC Bank Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

Kindly write to us at [protected]@hdfcbank.com with Customer Id, charges details and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance