[Resolved] HDFC Bank — reverse amount not credited

Aamani T

from Hyderabad, Telangana

Address:

Flat no 202, Ratna Prabha enclave NMDC colony St no 2 East Anandbagh MALKAJGIRI, Hyderabad, Andhra Pradesh, 500047

I received a message by hdfc bank that, "ur transaction on hdfc bank debit/atm card has been credited/reversed by paypal on 09/02/2020.
But when i checked online on hdfc account no amount has been credited. What should i do? When will i get the amount credited to my account?
Please solve this problem as soon as possible. Waiting for the response.

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Mar 15, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 13, 2020

HDFC Bank Customer Care's response Dear Customer,

Please allow 3-5 working days for any eligible refunds/credits to get posted to your account. In case the funds are not received within the said timelines, please email us at Grievance.[protected]@hdfcbank.com along with your contact and account details and date and amount of the refund transaction for us to check further.

-Zubin
HDFC Bank Customer Assistance