[Resolved]  HDFC Bank — Reverse amount not credited in account

I have cancelled a order on amazon, i immediately got a msg from hdfc that

Ur transaction on HDFC Bank DEBIT/ATM Card ending 7389 for Rs. 38999 has been credited/reversed by AMAZON 000 on[protected]:11:13:22

I checked the online statement and it is not credited into my account. I am scared as it's a large sum please help. Since it is a confirmation message from bank, i am assuming that the amazon has done it's part.
Please, Kindly return my amount as soon possible.
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Nov 10, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience.

Mentioned transaction is reversed to your account.

You may also check the same via Netbanking or Mobile banking services.

-Zubin
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Customer,

We sincerely regret the inconvenience. We would like to inform you that refund for the debit card transaction has been credited to your account on October 04, 2021. You may check the same via Netbanking or Mobile banking services.

-Zubin
HDFC BAnk Customer Assistance.

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