[Resolved] HDFC Bank — reversed transaction not credited | |
I made a transaction on filpkart on 2/2/2019, in which order not successfull but amount as been debited from account, Yesterday (5/2/2019) i received a message from hdfc "ur transaction on hdfc bank debit/atm card ending 7695 for rs. 1192.00 has been reversed/credited by phonepepriva*" But still amount not credited in my account I have tried calling customer care for hours, still no solution or path to contact the bank, please provide a solution soon Was this information helpful? | |
Mar 14, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 07, 2019 HDFC Bank Customer Care's response Dear Customer, We regret any inconvenience you may have faced. Request you to write to [protected]@hdfcbank.com with your account number, Original date & amount of transaction, refund reference number and the reference id TTU[protected]. A bank representative shall contact you as soon as we receive this information We would also like to caution you against posting sensitive information such as your Account number / Mobile number on a public forum. -Manoj HDFC Bank Customer Assistance | |
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