[Resolved] HDFC Bank — Rewards on HDFC Netbanking

nishantrane

from Pune, Maharashtra

Address:	400060
Website:	netbanking.hdfcbank.com

I am existing customer of HDFC. Bank has offered Provogue goggle for their long time netbanking users. I have accepted this offer and paid delivery charges. but on receipt, found this goggle is fake product and worthless. as soons as i opened the box both the glasses of goggle fell down. I really shocked that largest banking sector of this country is duping their cusotmer by providing such fake product.
dear bank management can you please explain and please arrange to revert my money as I am not accepting this fake Provogue product.

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Dec 17, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

HDFC Bank Customer Care's response Dear Customer,

Sorry for the inconvenience caused to you.

Request you to write to us at [protected]@hdfcbank.com along with your account details, complete issue details and registered contact details.

Please mention the reference Id TTU[protected] in the subject line and the concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance