[Resolved] HDFC Bank — Rs.100 got debited from my HDFC card to pay SSC exam fees.

samarthsk

from Pune, Maharashtra

Address:	Nashik, Maharashtra, 422013
Website:	indian consumer complaints forum

I have done transaction Rs.100 dated 30/9/2016 for the payment of SSCWR, Mumbai exam by using HDFC card .The actual amt disputed was 100.85 but still the payment status on my SSC exam profile showing that the payment is 'pending'.So, I contacted to my home HDFC branch and as per their instructions called to customer care.Then I done offline transaction by offline challan to SBI bank as the last payment date remained only 1 day.
After that I submitted 'cardholder dispute form' as per instructions of customer care.
1.5 month is over now, but the Rs.100 not credited to my account.

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Dec 17, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2016

HDFC Bank Customer Care's response Dear Customer,

Sorry for the inconvenience caused.

Kindly write to us at [protected]@hdfcbank.com with Customer Id/account number, transaction details (date, time and amount) and your registered contact details mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you.

-Natasha
HDFC Bank Customer Assistance