[Resolved] HDFC Bank — rs 50000 spent at sbi life 10983 | |||
Dear sir i have hdfc credit card through which i had paid rs. 50000 my sbilife policy premium on 22/03/2020 and same amount was deducted from my card on same day. However, today morning i have got the message that rs. 50000 spent via credit card xx5097 at sbilife10983 on[protected]:05:58:55. I didn't gave any standing instructions or mandate to anybody/bank. Please resolve the issue as soon as possible. Because if it not resoved it will reflect on my credit card statement next month. Was this information helpful? | |||
May 8, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 30, 2020 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavor to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern, last four digits of your credit card no., registered contact details and email id. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance | |||
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We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in
Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 12, e.g. 12xxxxxx. Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.
Thanks & Regards,
SBI Life Insurance - Customer Care