HDFC Bank Securities — Debited rs 1830.86 for free sms alert service

Address:	641014
Website:	www.hdfcsec.com

I recently opened HDFC Demat account with Rs 2999.00 before 1 month. While opening demat account they that hereafter you can trade, invest mutual funds and insurance.

After few weeks i received call from HDFC Securities from Mumbai. They requested that i have to activate SMS alert service for 1 year with 1830.86. That time i haven't aware about my demat account features. So i activate that service.

Then only my relationship manager told that i already have scheme of "01 SCHEME 2999 ONLY". Fot this scheme customer have 6 months SMS alerts service and DIY SIP signup changes are free.

So i request to refund my money which they debited from my account Rs 2115.97.

Debited (Rs.) Refunded (Rs.)

SMS alert service : 1830.86 828.98
(+) (+)
DIY SIP Signup charges : 285.11 285.11
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Total : 2115.[protected].09
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Remaining : 1001.88

Still they didn't refund my amount back. Kindly take action against their activities under fraud and misuse customer unawareness.