[Resolved]  HDFC Bank Securities — service

Hi, i bhanuprakash along with my wife visited richmond road office for service related to shares.

Application required had been filled and brought to submit.

While submitted related official asked for two copies of xerox copies of documents which needs to be submitted along.

When enquired about the where xerox copier is available they told 1 st left cross.

When entered into road it was having traffic jam (As usual) and no space to walk. When enquired about xerox shop at the road side i got to know it is available at main road which is more than 500mtrs and it is sunny day.

I could manage to find shop but he told me await for 5 mins since he is cleaning his shop.

It was night mare to walk back to office due to traffic and heat.

If i have faced that much of difficulty image in case of lone woman and woman with child in my place.

For xerox copy such a embracing situation i faced. Such a big office not providing minimum requirements.
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May 4, 2019
Complaint marked as Resolved 
HDFC Securities customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2019
HDFC Securities Customer Care's response
Dear Customer

Greetings from HDFC Securities Ltd !!!

In order to address your concerns, we request you to share your trading account no. or write to us at "[protected]@hdfcsec.com"

We will be happy to assist you.

Regards
Customer Care
HDFC Securities Ltd
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