HDFC Bank — single journey toll deducted instead of return journey

HDFC Bank — single journey toll deducted instead of return journey

P pranshu_238 from Ahmedabad, Gujarat

While getting toll deducted at bangalore airport toll plaza, inr 90 was deducted two times, instead of total inr 135. I have tried calling [protected], but it is always busy. My wallet id is[protected]. Please refund the amount immediately otherwise i will have to remove the fastag and will use some other bank's fastag. Please get it resolved immediately. Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 24, 2019 HDFC Bank Customer Care's response Dear Customer, Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance. -Anay HDFC Bank Customer Assistance Dec 24, 2019 Updated by pranshu_238 what do I need to replace [protected] with?
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Comments

Gyan Roy

from Chandigarh, Chandigarh

I have applied for hdfc fastag online on 2nd Dec 2019 for which necessary I have received customer id & wallet id on 13/12/2019 through sms and email. However, I haven still not received fast tag sticker.

Vijay@2001

from Chennai, Tamil Nadu

Sir i had apply online on fastag on hdfc bank from 30 nov 2019 but till date cannot deliver my fastag.
So take the complaint and take action to early delivered my fastag
Fastag application no:HFR814313.
So i really disappointed of this service ...

Vijay@2001's reply, Dec 17, 2019

Applied for HDFC fastag online with payment of rs.500, I have also received Customer ID & Wallet ID. Even my wallet was recharged with INR. 300.
However I haven't received fast tag sticker yet .Since it is mandatory from to have fastag I tried calling the toll free, it does not work what the use none of the HDFC support numbers for HDFC are working nor emails are getting responded, Pathetic service provided by the bank