[Resolved]  HDFC Bank — sold insurance product with false/fake information

I work and reside at Bangalore and I have purchased a policy from HDFC Life Insurance with details as follows:
Application No.:[protected] | Premium: INR 31350
Plan: HDFC Life ClassicAssure Plus | UIN: 101N089V04

An insurance advisor from HDFC Life named "Mr.Manikandan" from Chennai contacted me before 3 months based on my HDFC credit card usage. He was continuously following me for the past 3 months. He convinced me to purchase the above mentioned product saying me that HDFC offers No Cost EMI if I purchase the policy using my credit card or company will give me 5% cashback offer. Trusting his words and his lady senior manager (not sure who she was), I paid the premium amount for the product in online using HDFC portal. 2 days after I noticed that there was interest charged in my credit card account. Next day I got a verification call from HDFC and based on the conversation with the representative I noticed that the company doesn't provide any such offer. Also instead of collecting the filled in form directly, he was asking me to take a printout, fill, scan and send the form back. He was also asking me to send the scanned copy of my signature alone so that he will fill other details. Based on these incidents, I made a call to HDFC Life customer care and enquired about it. They were so lethargic and they asked me to contact the same advisor back. Now he is not responding to my calls. When I sent a mail to HDFC Life to cancel my policy and refund the money back, they are asking to provide so many documents. I can't understand why the customers should feel stress because of these cheating people from HDFC. Let me see how this issue goes on.