[Resolved]  HDFC Bank — Statement showing late fee & other charge

Address:Vadodara, Gujarat, 390007

(k r soni) requesting you for not considering payment sent by cheque on 5.01.17 but statement shows payment received on 10.01.17 amount 12000/-
Statement for the month jan'17
I have to make payment of Rs 10801.09 on 5.01.17
I already dropped cheque of Rs 12000/- on 5.01.17 in Hdfc bank drop box, Vasna road, vadodara-7.
I receeived statement for Feb'17
It included Late fee ... Rs 700.00
Finance charge fee...Rs 462.12
Total...Rs 1162.12
I dropped chaque on 5.01.17 then above charges should not be included in feb'17 statement.
You are humbly requested to consider my request for waive of RS 1162.12 which is not to be charged in statement. I hope you shall consider my request & waive above Rs 1162.12 in next statement.

K R Soni
[protected]
kanaiyalal.[protected]@gmail.com
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Mar 2, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 30, 2017
HDFC Bank Customer Care's response
Dear Customer,

Request you to write to [protected]@hdfcbank.com along with your card & charges details, contact details and issue details. Please mention Ref ID:TTU[protected] in the subject line for me to track your mail and assist you better.

-Bejoy
HDFC Bank Customer Assistance
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