HDFC Bank — still not received fastag application no. hfr780437 paid on 30th nov 2019

sureshvbabu

from Chennai, Tamil Nadu

Address:

603103

I paid on 30th november 2019 for fasttag through hdfc site and i received messages that my customer id and wallet id created but till date not received physical fastag and tried calling customer care number but no once picks the call. Worst service from hdfc. My amounts of rs 500 deducted and no fasttag received in 17 days. Need my fasttag to be immediately delivered.
Fast tag application no. Hfr780437
Date of submission: 30th november 2019

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Dec 19, 2019

Updated by sureshvbabu Thank you for the response. Just now received my fastag.
Thank you For India Consumer Complaints form for the great support and prompt action.
Really appreciated.