[Resolved] HDFC Bank — tag showing as invalid - toll free number always

Jahid89

from Papanasam, Tamil Nadu

Address:

613006

Hello team,

Tried passing through trichy toll gate today for the first time using fastag. The auto scanner couldn't identify the tag and the tag showed as invalid when manually scanned.

The toll free customer service number is always busy irrespective of the number of times called and this is my last resort.

Customer id[protected]
Vehicle number - tn49bb3555

Please revert at the earliest.

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Feb 4, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2020

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance