[Resolved] HDFC Bank — tanishq cashback credit pending

hardeepchhabra

from Bengaluru, Karnataka

Address:

Lucknow, Uttar Pradesh, 226004

This is in reference to the debit card through which a gold jewelry from tanishq was purchased in july. As per the on-going offer, i was supposed to get a cash back of rs. 5000 (5 percent) of the purchase amount (Rs. 100, 000/-). However, it's been over four months i have still not received.

I have already written about this matter along at grievance. [protected]@hdfcbank.com on 30th november. Provide the debit card details also.

So, request you to update us on the status of cashback and when the same shall be credited.

Regards,
Hardeep singh

M: + 91 [protected]

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Jan 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2018

HDFC Bank Customer Care's response Dear Customer,

Please write to us at [protected]@hdfcbank.com from your registered email id along with the below details for further assistance 1. Date and amount of transaction done by you 2. Details of the marketing offer i.e Copy of email or contents of SMS received by you. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Zubin
HDFC Bank Customer Assistance.