[Resolved]  HDFC Bank — threatening call from hdfc collection lady

Address:

Chennai, Tamil Nadu

Hi team,

Further to the communication sent out from my end i neither received the refund of excess payment of rs.100/- that been paid during closing my coc for rs.35100/-.

I was holding the credit payment since, i didn’t get any response.

Today lady from collection department spoke to me and my wife looking for the payment on my wife credit card.

She also told she would waive rs.400/- from total outstanding on credit card.

I confirmed her i will not make payment until i receive the excess payment of rs.100/-

During the conversation at one stage she told in threating tone that will be sending people from collection department to my residence for collecting the o/s amount and disconnected the call.

She called from the following number ramya - [protected]

Later she called to my land-line number and threatened my wife saying that you need to pay the o/s.

I would like make your team very clear nobody can raise payment by threating or sending gundas or rowdies to my place.

Mentally i am prepared to face any situation and would reach out to police, press and advocate if required if she continues to threaten. Since, my wife is already depressed things may end-up in worst situation if there is any loss of human life hope u understand.

She also told that we are planning to cheat the bank if that is so i wouldn’t have paid my coc and i hold top most regalia card with 5 lacs limit and recently paid rs.1, 42, 000/- in one shot.

I have already been in to this collection field more than two years and very much aware what would happen if customer is threatened and he go for legal assistance.

Kindly make her aware that it would fetch very bad result legally if she continues to involve in third rated collection activity.

Its my duty to keep you posted before i go for any legal assistance.

Regards,
K. Praveenkumar
[protected]